The ability to collect from and analyse vast pools of information is expected of all enterprises with a digital footprint. This represents an increasing number of businesses and operations every year.
With more than one-third of all global retailers selling the majority of their products via digital platforms, and the rest expecting the gap between physical and digital retail to shrink ever further in the coming years, it is becoming ever more imperative for e-Retailers and App Stores to streamline their data usage in order to improve uniformity, efficiency, and cost.
In order to take advantage of the ripe condition of the digital retail market, there needs to be both a mechanism for sourcing large quantities of data, as well as the ability to analyse, categorise, and easily communicate what that data means.
This is especially true in the video game industry, which is growing exponentially, both in terms of overall sales, but also in terms of how many of those sales are switching over to digital retailing.
PC gaming has steadily been shifting from physical sales to digital sales, with the ratio being 4:1 in favor of physical sales in 2009 in the US, to an almost directly inverse 1:4 in favor of digital sales by 2018. Gaming app download revenue was responsible for $20.9 billion, or 72.3% of all app revenue for Q3 2020, across both iOS and Android app stores.
As a result of the current global pandemic, which has led many customers to turn to digital options for their needs, Sony has seen the digital sales for their console games grow by 154% this year alone, in comparison to their physical sales growth of 1%. In the same year, for the first time in their history, more than 50% of all their gaming revenue came from digital sales. This trend tracks similarly for other major game developers. A major reason for improved digital sales is good usage of video game metadata.
What is video game metadata?
Game metadata consists of descriptors about the game that not only give you an overview of the game like the developer’s name, publisher’s name, release date, game description, and so on, but it also allows the people who use this data to easily understand what the game has to offer without having to purchase or play the game yourself.
How stores benefit from quality metadata and content
Video game metadata can be vital in increasing product discovery, as well as providing an enhanced customer experience for discerning customers keen to know more about a product, especially via a digital platform. This increases the transparency offered by a digital retail platform, further increasing the likelihood of a purchase, as well as the customer returning.
The presentation of certain keywords regarding genre or gameplay specifications will also greatly enhance a platform’s SEO, allowing visibility across search engines, while simultaneously increasing visibility of related products on the app store or e-retail platform. Powerful game taxonomy allows retailers to bolster their in-house personalization and search solutions.
Good metadata and content is capable of guiding the customer from when they arrive at the app store or e-retailer platform till the point at which they make a purchase. During the discoverability phase, keywords, SEO classifications, and relevant images help the customer along this journey. A varied database improves the targeting of a wider array of customers, leading to increased conversions.
An estimated 65% of users barely swipe or scroll beyond the first images and text they see. The remaining users, however, prefer to examine their products in detail. Access to well-organised video game metadata caters to both types of users. In addition to this, the smart deployment of a well-curated database can keep customers engaged for longer periods, improving website traffic.
Despite the rapidly growing state of the global digital market, the presence of high-quality metadata remains minimal. In 2020, most e-retailers and app stores rely on data provided to them by suppliers, and their own in-house collection and sorting. This is an expensive and cumbersome process, with supplier data varying in its quantity, quality, and clarity.
How can e-retailers and app stores gain the competitive edge in video game metadata?
In place of these expensive and inconsistent options, e-retailers and app stores are better served seeking out services and products that specialize in providing metadata collection and curation.
This allows retailers to avoid the hassle and expense of organizing and maintaining their own databases, freeing up their time and capital to be invested elsewhere. It also ensures the accuracy and uniformity of game information across platforms. By utilizing a pre-existing and well-curated database, e-retailers and app stores will be able to improve existing personalization and product discovery with detailed descriptive tags and metadata.
With that being the case, an even wider, more varied customer base is likely to turn towards e-retailers and app stores for their video game needs. The ability to provide these customers with the most relevant information, organised and classified according to their individual search and spending patterns and quirks, is a provably successful way of increasing the frequency a customer returns to purchase more.
With a database spanning 40 years of video game metadata across over 200 platforms, this is where Gameopedia and our products shine. We specialize in a niche suite of data services that improve game discoverability, enhance customer experiences, and increase conversion. Reach out to us for industry leading video game information for over 180,000 games.